CodebyRay (“we,” “us,” or “our”) respects your privacy. This policy explains how information is handled when you visit this site, request a quote or support, use the client portal, or pay for services.
Information we collect
We collect information you provide, including your name, company, contact details, project requirements, support messages, files, billing information, tax documentation, and account preferences. Payment card details are processed by payment providers and are not stored as full card numbers by CodebyRay.
We also collect security and technical records such as IP address, browser, device, authentication events, page requests, and audit history. Optional analytics data is collected only after consent.
How information is used
- Respond to inquiries and prepare quotes.
- Deliver projects, support, invoices, payments, and client-portal services.
- Protect accounts, investigate abuse, and maintain audit records.
- Meet tax, accounting, contractual, and legal obligations.
- Improve the site when optional analytics has been allowed.
Sharing and service providers
We do not sell personal information. Information may be shared with hosting, email, storage, analytics, accounting, and payment providers such as Stripe or PayPal when needed to provide the service. We may also disclose information when legally required or to protect rights and security.
Retention and security
Information is retained for as long as needed for the service, legitimate business records, dispute resolution, and legal obligations. Reasonable administrative and technical safeguards are used, but no online system can guarantee absolute security.
Your choices
You may update portal profile information, manage optional cookies, or ask about access, correction, or deletion through the secure contact form. Some billing, audit, and legal records must be retained.
Changes and contact
This policy may be updated as the platform changes. The effective date above identifies the current version. Questions may be sent through the secure contact form.